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System Interface
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Architecture
Trouble Ticket Support System
macroTroubleTickets
Bug the system technicians for help. |
| <p>When submitting your trouble ticket, please adhere to the following guidelines:</p><ul><li>Use a descriptive subject, so the system techicians can answer you more quickly and efficiently. "Unable To Login" is far better than "Help!" or "Urgent!"</li><li>Remember the e-mail address that you specify in your trouble ticket. This is the only e-mail address to which the system technicians can send sensitive information, such as passwords and account data.</li><li>If you are reporting problems with your e-mail address, and that is the one specified in your trouble ticket, please use a different e-mail address temporarily. The system technicians will not be able to disclose sensitive information at the temporary e-mail address, but they will be able to contact you and work on your trouble from there.</li></ul> <p>If you need further assistance, you can contact the system technicians at <a href="mailto:support@allknightaccess.com">support@allknightaccess.com</a>. Known bugs have been posted in the <a href="index.php?name=PNphpBB2&file=viewforum&f=55&sid=4d4386248fec4b6e9ac379827c5ae15d">forum</a>.<br><br>[ <a href="troubletickets/view/">Track Tickets</a> ]</p> |
A little bit about you. |
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